Member Record Management

Managing and updating member information and records

Updating a Member's Contact Information
This article details how to update a member's contact information.  Required Access: You will need the Member Administrator or Administrator acces...
Mon, Dec 7, 2020 at 4:54 PM
Creating New Account
This article details how to create a new account for a member to log in to the Member Portal.  Please make sure the member's record doesn't al...
Tue, Sep 28, 2021 at 2:43 PM
Changing a User's Username or Password
This article discusses how to change a user's login information. Required access: You will need the Security Administrator access level. Where...
Fri, Jan 15, 2021 at 1:32 PM
Impersonating a Member
This article will outline the process for impersonating a member to see the site from their point of view. Required access: You will need the Administra...
Thu, Jul 1, 2021 at 3:54 PM
Viewing a Member's Email History
This article details how to view the email history for an individual member. Where to go: From the Member Portal, hover over the Admin tab, then select ...
Fri, Dec 11, 2020 at 10:04 AM
Tracking Member Engagement
Viewing Member Login and Profile Update Dates  This article discusses how to view the last time a member logged into the portal, and the last time her prof...
Mon, Dec 7, 2020 at 4:49 PM
Refresh Rates
Below are the set refresh rates for Member Essentials. Immediate: Assigning new requirements Fulfilling requirements Updates to Hours Manager entrie...
Fri, Feb 19, 2021 at 10:15 AM
Transfer - Account Reset
When a member Transfers into your League, their login account will need to be "reset", so they can sign into your League's Member Portal. ...
Thu, Mar 11, 2021 at 12:10 PM
Seasonal Inter-League and Inter-League Members
Required Access: You will need the Administrator access level and Member Essentials Plus. As you may know, the Association’s Bylaws state that members ...
Tue, Oct 5, 2021 at 4:58 PM
Find Inactive Members and Change their Status
This article will outline the process of finding an inactive member in the Admin Directory and activating the member's status with your League. Requ...
Fri, Aug 6, 2021 at 9:52 AM