Member Record Management

Managing and updating member information and records

Updating a Member's Contact Information
This article details how to update a member's contact information.  Required Access: You will need the Member Administrator or Administrator access...
Wed, Aug 12, 2026 at 12:51 PM
Creating New Account
This article explains how to create a new account for a Member to access and log in to the Member Portal.  Please make sure the Member's record does...
Wed, Aug 12, 2026 at 1:14 PM
Changing a Member's Username or Password
Admins will be able to change a Member's login information, which includes their username and password. Required access: You will need the Member A...
Wed, Aug 12, 2026 at 1:59 PM
Find Inactive Members and Change their Status to Reinstate
This article will show the process for locating an inactive member in the Admin Directory and reactivating their status with your League. Required access...
Wed, Aug 12, 2026 at 1:06 PM
Impersonating a Member
This article will outline the process for impersonating a member to see the site from their point of view. Required access: You will need the Administra...
Mon, May 4, 2026 at 9:59 AM
Viewing a Member's Email History
This article details how to view the email history for an individual member. Where to go: From the Member Portal, hover over the Admin tab, then select ...
Fri, Apr 7, 2023 at 3:23 PM
Tracking Member Engagement
Viewing Member Login and Profile Update Dates  This article explains how to view the last time a Member logged into the portal and when their profile was l...
Wed, Aug 12, 2026 at 1:08 PM
Refresh Rates
Below are the set refresh rates for Member Essentials. Immediate: Assigning new requirements Fulfilling requirements Updates to Hours Manager entrie...
Thu, Apr 30, 2026 at 12:38 PM
Documents
There is a new feature where you can attach documents to a Member record such as resumes, recommendation letters and other types of documents. Required ...
Mon, Feb 12, 2024 at 4:30 PM
Confidential Documents
There is a new feature where you can attach confidential documents such to a Member record. Required Access: You will need the Member Administrator Con...
Mon, Feb 12, 2024 at 4:34 PM