This article will walk through how to view and refund payments in the Stripe Admin area.
Required Access:
You will need the Administrator administrative access level.
Where to Go:
To get to the Transactions page in Stripe Admin, follow these steps:
- From the home page, hover your mouse over Admin
- Go to Member Management
- Click Stripe Admin
- Click the arrow next to Administration (Recurring) in the bar at the top of the page
- Click Transactions
Viewing Transactions:
- On this page, you'll see a record for each individual transaction.
- Find the transaction you'd like to view using the search fields at the top of each column.
- Click View in the Actions column to view some basic information about the transaction.
Refunding Transactions:
- Find the transaction you'd like to refund using the search fields at the top of each column.
- Click Refund in the Actions column, then click Refund in the confirmation popup that appears
