The Junior League

This article will walk through how to view and refund payments in the Stripe Admin area. Full refunds can be done in Stripe Admin. Partial refunds have to be done directly from your Stripe account.  

Required Access:

You will need Stripe Administrator or Administrator access level.

Where to Go:

• Go to Admin > Member Management > Stripe Admin  
• On the top, click Transactions
  
  

Viewing Transactions:

1.  On this page, you'll see a record for each individual transaction. 
2.  Find the transaction you'd like to view using the search fields at the top of each column. 
3.  Click View in the Actions column to view some basic information about the transaction. 
   
   

Full Refunds through Stripe Admin in Member Essentials:

1.  Find the transaction you'd like to refund and take note of the Transaction ID.
2.  Click Refund to the left of the Transaction ID
3. A popup message will appear with details about your transaction
4. Click on Refund to confirm
5. After the transaction is refunded, you will see a Status of "Refunded".

To issue a partial refund through your Stripe Dashboard, see Partial Refunds