This article explains how to create a new account for a Member to access and log in to the Member Portal.
Please make sure the Member's record doesn't already exist in the Admin Directory to avoid duplicate accounts. You can also use the Include Inactive Members filter to find inactive members
Required Access:
You will need the Member Administrator or Administrator access level.
Where to go:
- From the Member Portal homepage, go to Admin > Member Management.
- Find Create New Account
Steps to be taken:
- Fill out the required member information: First Name, Last Name, Address, Email and Status (Active, Provisional or Sustainer).

- Below Chapter, select your League name.
- Under Create Account, the system will, by default, send an account setup invitation to the new Member's email address. Alternatively, you can generate a username and password or create custom login credentials.
- Click on Create Account to compete the account setup.
- The new account will appear under Recently Created Accounts.

Take note, an AJLI ID will be assigned after 24 Hours to the new member record. If your Member is not able to access AJLI Member Central, that is generally when her record does not have an AJLI ID. Send the member name to MemberEssentials@ajli.org to find what the issue might be.
To see a list of all Members who do not have an AJLI ID assigned, there is a report which can be found in the Query Tool > Member Roster - No AJLI IDs. Export the list and send it to MemberEssentials@ajli.org.