Send text messages to GroupShare groups, access groups and individual recipients from the Email/Push Notifications tool.


Required Access: 

You will need the SMS Administrator or Administrator access level


Where to go:

Select Admin > Member Management >  Email/Push Notifications


Steps to be taken:

  1. You will have the option to send a text message to a GroupShare group, access group or individual recipients. You can also choose more than one group or individual recipients here.
  2. Search for the group or name below one of the options and make your selections.
  3. Below What Type of Message Would You Like to Send?, choose SMS/MMS message.
  4. On the next page, you will see a list of recipients with a cell phone number on file.
  5. Review your list and make your selections before clicking on Continue.
  6. Here, you can compose your message below SMS Message Body. The character limit is 1600 characters.
  7. You have the option to check CC Me on Message to send a copy of your message to yourself.
  8. To send the text, click on Send Message. 
  9. If your message was successfully sent, you will see the following: Success: Your message has been sent.
    In the Admin Profile, if you search for the recipients' record > Notes & Communications > SMS Received History, you will see a list of text messages that were sent. To see the content of the message sent, click on View. 

    Take note, a SMS Received message indicates an attempt was made to send an SMS message to the member, but it does not guarantee that the message was received.