This article will show you how to resend tax receipts and confirmation emails for tax deductible items from the Simple Store and Paid Events.

Required Access:
You will need the Order Administrator or Administrator access level. 

Where to go: 

  1. Go to Admin > Member Management
  2. Find the Order Management

 

Steps to be taken: 

    1. Below the Actions column, click on the “Resend Emails” icon to resend the tax receipt.

    2. There is an option to select resending the tax receipt and/or the confirmation email.
    3. The email will default to the original purchaser's email address when the transaction was processed. You can also choose who receives this email.

    4. Confirm the settings to resend the email(s).
    5. The Purchaser will receive a copy of the tax receipt like the one below.