Dear Member Essentials Admins,

This email has been sent to Administrators for Leagues configured for Member Essentials to Little Green Light syncing. Please forward this email to the person in your League managing your Little Green Light donor management platform. If you are not syncing donations from Member Essentials to Little Green Light, you can ignore this email.

Issue
The support team has been working with Little Green Light on an issue discovered yesterday affecting gift records synced from Member Essentials (ME) to Little Green Light (LGL).

Overview
The issue involves the deductible amount field in the LGL gift record. When a gift record is synced from ME to LGL, the deductible amount field in the gift record should be equal to the amount of the gift. Because of an issue in LGL, the deductible amount in the gift record was set to $0. This could affect thank you letters or donation statements.

Resolution
LGL will be installing a fix to ensure that future gift records synced from ME will include a deductible amount equal to the gift amount. They are estimating this fix to be completed early next week. Digital Cheetah has also quickly pushed out a change to the sync to mitigate the issue going forward while LGL works on the permanent fix.

IMPORTANT: LGL will also be correcting any previously synced gift records from ME so that the deductible amount is equal to the gift amount. If, for some reason, you do not wish your LGL gift records to be corrected so that the deductible amount is equal to the gift amount, please let us know at [email protected] ASAP. This fix will only apply to gift records that have synced from ME.

Please let us know if you have any questions or concerns.

Thank you!

The JL Support Team