To make eTickets available, you can enable it in the Registration Tool. Take note, the calendar must be a Paid event for this to work.
Required access:
You will need the Registration Administrator or Administrator access level.
How to get there:
- Go to Admin > Member Management
- Select Registration Tool Manager
Steps to be taken:
- Find the registration tool where you want to set up eTickets and find the Setup.
- Below Confirmation Email, set Suppress (do not send) Confirmation Email? to No to avoid duplicate confirmation emails from being sent out.
- If you want to continue selling tickets until the end date/time, go to Advanced - General Settings > Default for shift sign-up end date/time, and choose End of shift.
- On the bottom, find the Advanced – QR Scanning / Mobile Attendance Tracking section.
- Set Enable QR Scanning / Mobile Attendance Tracking to Yes.
- Set Enable eTickets to Yes.
- For Check In/Out Type, choose Check In Only, Credit on Shift Hours so that check in does not close for the event.
- In addition, Advanced - Self Check In > Allow Check In How Many Minutes Before? and Allow Check In How Many Minutes After? will determine when scanning opens and closes.
- You can set it to a number such as 15. This will allow you to scan attendees in 15 minutes before and/or after the event.
- For multi-day events that span multiple days, calculate the number of days into minutes to set a number. If it's a 3 day event, multiply 72 hours by 60 and set this number to 4320.
- Save your settings.
Follow the next steps to create paid options, eTicket templates and linking paid options to the templates in the eTickets - Step by Step guide.
Sample Scan
When you are ready to test scanning for the event, you will see that the Check in opens/closes is based on the settings from Advanced - Self Check In > Allow Check In How Many Minutes Before?/After?.