Public websites using the Member Essentials WordPress template are supported by the Member Essentials support team. Public websites still hosted on the Digital Cheetah legacy platform are supported by Digital Cheetah. 


If Digital Cheetah is still hosting your League's public website, i.e. it is not a Member Essentials public website, then follow the directions below to submit a support request directly to Digital Cheetah. 


  1. In Member Essentials, go to ADMIN > Member Management and find Access Manager.

  2. Assign the WordPress Administrator access level to the Admins who will be submitting support requests to Digital Cheetah. See Video - Assigning Permissions.

  3. It will take overnight for access to the form. If you need this immediately, please send an email to MemberEssentials@ajli.org with the subject: "DC WordPress Support Refresh Access"

  4. After you have access, use this form to submit your support request to Digital Cheetah > Request for Wordpress Support - Digital Cheetah Websites