Administrators can review the history of Member's dues payments, including add-ons through the Admin Profile.
Required Access:
You will need the Member Administrator or Administrator access level.
Where to Go:
- From the Member Portal, go to Admin > Member Search.
- Search for the member record by using the Name filter
Steps to be Taken:
- Click on the Member's name.
- On the left navigation menu, go to Financial > Stripe Dues.
- Here, you will find the following fields:
- Fiscal Year - Period Span or League Year of when dues was collected
- Dues Plan Selected - The dues item from Dues Definition Listing the Member selected to pay for
- Total Owed - Total amount of required dues set from your Base Dues Schedule, or from the lowest amount under Dues Definition Listing per status
- Amount Paid - How much the Member paid so far, based on the current date
- Next Scheduled Payment Date - If a Member is on a payment plan or recurring, this date will display when the member will be charged next
- Click on the Details link for more information about the transaction. Here, you will find more information about the Items purchased. If the Member selected a payment plan or recurring dues, they will see a Payment Schedule.