This article discusses how to change a Member's login information.
Required access:
You will need the Member Administrator or Administrator access level.
Where to go:
- Navigate to the Admin > Member Search
Steps to be taken:
1. Search for the Member, then click on her name.
2. Find the Login section and click on "Change login".
3. Update the Member's username or password by using either "Change Username" or "Change Password" button.
If you would like to send a notification that the username or password was updated, you can mark off the Send a Username/Password Change Notice Checkbox, and the members will receive an email similar to the one below.
After your Members log in, they can update their username and/or password through their Profile. It is recommended to update their password after you reset it.