This article will walk through how to reconcile payments in the Stripe Admin area.

Required Access:

You will need the Administrator administrative access level.


Where to Go:

To get to the Reconcile page in Stripe Admin, follow these steps:

  • From the home page, hover your mouse over Admin
  • Go to Member Management
  • Click Stripe Admin
  • Click the arrow next to Administration (Transactions) in the bar at the top of the page
  • Click Reconcile 


Creating Batches:

  1. On this page, you'll see any Batches that have been created by your organization.
  2. Click the at the top right of the table.
  3. Enter a Batch Name - usually something descriptive like January 2020.
  4. Enter a Start Date and an End Date. (The End Date should be in the past)
  5. Click Add.


Viewing and Exporting Batches:

  1. Once your Batch has been created, click View in the Action column to see the Batch Details.
  2. If you need to export the Batch, click the Export button to have the system generate an Excel file (.XLSX) with the same information.