To make eTickets available, you can enable it in the Registration Tool. Take note, the calendar must be a Paid event for this to work.
Required access:
You will need the Registration Administrator or Administrator access level.
How to get there:
- Go to Admin > Member Management
- Select Registration Tool Manager
Steps to be taken:
- Find the registration tool where you want to set up eTickets and find the Setup.
- On the bottom, find the Advanced – QR Scanning / Mobile Attendance Tracking section and set Enable eTickets to Yes. (By default, Enable QR Scanning / Mobile Attendance Tracking will be set to Yes).
- For Check In/Out Type, choose Check In Only, Credit on Shift Hours so that check in does not close for the event.
- In addition, Advanced - Self Check In > Allow Check In How Many Minutes Before? and Allow Check In How Many Minutes After? will determine when scanning opens and closes.
- If Send attendees email with QR code prior to the event? is set to Yes, you can configure a reminder email and send guests their eTickets.
- Days Before Registration to Send Email will determine when the emails get sent. For example, if it is set to 3, it will be sent three days before the start date.
- You can set a Message Top and Message Bottom that will appear before and after the event details. See sample below:
- Before this section, find Advanced - Self Check In and update Allow Check In How Many Minutes Before?/After? to a number such as 15. This will allow you to scan attendees in 15 minutes before and/or after the event.
- Save your settings.
- Follow the next steps to create paid options, eTicket templates and linking paid options to the templates in the eTickets - Step by Step guide.
Sample Scan
When you are ready to test scanning for the event, you will see that the Check in opens/closes is based on the settings from Advanced - Self Check In > Allow Check In How Many Minutes Before?/After?.