Managing Prospective Members

These articles describe how to manage Prospective or New Members who are interested in becoming a Member.

Reviewing the Intake Manager
The Intake Manager is where Administrators can monitor all of the Prospective Members as they go through a variety of path steps set up for them to become a...
Thu, Nov 30, 2023 at 11:40 AM
Managing Prospects with Intake Manager
This article will show you the process of managing your Prospects using the Intake Manager. Once a Prospect has verified their email address, they will appe...
Mon, Dec 4, 2023 at 10:06 AM
How to Inactivate or Delete Statuses for Prospects
If you need to remove a Prospect from the Intake Manager, you can set an inactive status to remove them from your Member Directory. Required Access: Yo...
Mon, Dec 4, 2023 at 10:03 AM
Updating a Prospect's Entry Point
If you did not set the Entry Point when creating a new account for a Prospect, you can update it directly through the Admin Profile. Required Access: Y...
Wed, Feb 8, 2023 at 2:57 PM
Adding Transfers to Intake
You may have a workflow for Transfers to complete their steps for Intake. To add them to this workflow, here are the steps: Accept Transfer using Trans...
Mon, Sep 11, 2023 at 10:58 AM
How to Manage Prospects that Have Not Completed Path
You can use the Intake Manager to email the Prospect to determine if they intend to continue Intake. Then, you can either delete or inactivate their account...
Thu, Apr 25, 2024 at 3:32 PM