This article will show you how add an admin can override hours per member on an individual shift level. This would be used if a member should receive less or more hours for an individual event/shift. It will increase or decrease the amount of hours requirement credit they receive.
Example One (Adding Extra Hours): if an event/shift is 3 hours longer but a member stayed for 5 hours, an admin may want add an override amount of 5 for the member, so they receive extra hours credit.
Example Hours (Removing Hours): if an event/shift is 3 hours longer but a member left an hour early, an admin may want add an override amount of 2 for the member, so they do not receive the full 3 hours credit.
Required access:
You will need the Registration Administrator access level.
How to get there:
- Go to Admin > Member Management
- Select Registration Tool Manager
Accessing the Attendee Manager
This will be accomplished in the attendee manager of an event/shift.
To get to the Attendee Manager for an event/shift, follow these steps:
- Navigate to Admin > Member Management or click the person icon
- Select Registration Tool Manager
- Click Manage next to the Registration Tool
- Find the event/shift for which you are adjusting hours for an individual
- Click the Attendees icon next to the event/shift
Overriding hours
- Once at the Attendee Manager find the member you are adjusting hours for
- Take note at the top of the page that it states the Default Credit Hours given for the event/shift
- Once you find the member, locate the Override Hours box next to their name
- Update the amount of hours they should be given for the event/shift instead of the default hours the event/shift gives